Community Housing Regulation

The Western Australian (WA) Government is committed to growing and developing a better and stronger social housing sector with co-ordinated service delivery between the public and not-for-profit systems.

Effective regulation provides a platform to expand the role of the community housing sector. It establishes the governance infrastructure needed to develop the capacity of the sector; ensure effective, efficient and appropriate use of housing assets; and increase investor confidence to invest in the growth of the sector to deliver more social and affordable housing.

A new regulatory policy, the Community Housing Regulatory Framework (Framework) commenced on 1 April 2017.

The new Framework is consistent with the National Regulatory System for Community Housing (NRSCH) that applies across all states and territories of Australia, except Victoria and WA. Unlike the NRSCH, which is underpinned by the Community Housing Providers National Law 2012, the WA Framework is policy based administrative system.

More information on the NRSCH can be found at

​​Community Housing Regulatory Framework​

The Framework’s vision is for a community housing sector that:

  • is well governed, well managed and viable,
  • meets the needs of tenants
  • provides assurance to government and investors.
  • The Community Housing Regulatory Framework and Appendices A, B, C, and D can be found under the Related Information and Documents section.

​Regulatory Approach

The Framework is outcomes focused and adopts a risk based approach to monitor and respond to risks that have serious consequences for tenants, funders and investors, community housing assets and the reputation of the sector.

The Framework is administered by the Community Housing Registration Office and is underpinned by principles adopted from the NRSCH to ensure the regulation of community housing providers is proportionate, accountable, consistent, transparent, flexible and targeted.

Community Housing Registration Office

The Community Housing Registration Office is managed by the Community Housing Registrar and its functions are limited to regulatory activities only, including:

  • assessing applications for registration from providers,
  • monitoring the compliance of registered providers with the Framework,
  • providing information and advice regarding regulatory requirements and processes, and
  • maintaining a register of registered providers

Administration of the Framework is separated from the policy and funding decisions made by the Department of Communities.​

Information and Training Sessions

The Community Housing Registration Office is hosting a series of information and training sessions to assist Community Housing Providers to register under the Framework:

  • General Information Sessions: To outline the contents of the Framework and the registration process.
  • Financial Information Sessions: To explain how the Community Housing Registration Office will assess financial viability and the role of Financial Performance Report (FPR).
  • Community Housing Regulatory Information System (CHRIS) Training Workshops: To demonstrate and gain practical experience using CHRIS - a cloud based information system used by providers during registration process. It facilitates the collection of the required information during registration course and subsequent compliance reviews of providers.

For further information and training sessions, please contact the Community Housing Registration Office.

There is a range of documents, fact sheets and guidelines available to assist providers to register under the Framework and enable continued compliance.

For further information

Please contact Community Housing Registration Office via or telephone (08) 6217 6222.​​​​​​​

​​Login to CHRIS​​​

 Related Links