Key Contacts

GROH Tenant Toolbox

GROH accommodation is managed through the special relationship between the Housing Authority, the employing agency and the employee.

Unfortunately, this can make it difficult to know who to contact about various issues.

The following table provides some general guidelines, but if in doubt please do not hesitate to contact your local Housing office for assistance.

Housing issue ​Who to contact?
​Allocation of properties ​Your agency
​Caring for your home and garden ​Local Housing office
​Eligibility ​Your agency
​Furniture - provision ​Your agency
​Furniture - repair or replacement ​Local Housing office
​Inspections and Property Condition Reports ​Local Housing office
​Key return ​Local Housing office
​Maintenance ​Housing Direct 1300 137 677
​Notice to vacate (complete form) ​Local Housing office and your agency
​Pets and pests ​Local Housing office
​Purchasing your GROH home ​Housing Programs Directorate on 9286 6000
​Rent ​Your agency
​Shared tenancies ​Your agency
(e.g. Home ownership and air conditioning)
​Your agency
​Tenant liability ​Local Housing office
​Utilities and services ​Local service providers and/or
Local Housing office

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