Housing Authority > Current Tenants > Tenant Toolbox > Checklists

Fact Sheets

Fact Sheets Asbestos Information for Tenants The Housing Authority has the long term aim of ensuring all buildings within its portfolio are free of materials containing asbestos. Assessable Income Payments Assessable income is defined as any income which is regular, ongoing and provided to meet the general costs of living for the purpose of calculating rent. Co-resident Carer Fact Sheet This fact sheet explains rent calculations, eligibility and applying for rent concession for a residing co-resident carer. How to Read Your Statement How to read your Housing Authority Statement of Accounts. Public Housing Rent Calculation Changes The Department of Communities (Housing) is committed to making sure that rent charges are fair and equitable for all public housing tenants. Public Works Find out how public works are relevant to the Department of Communities RCD and Smoke Alarms Learn how to test RCDs and smoke alarms in your home. Thrive Client Fact Sheet The Thrive program provides early intervention and support for clients to build life skills and maintain their household. Brochures Affordable Housing Options A range of affordable housing options are available to assist Western Australians on low to moderate incomes meet their housing needs. Appeals Process The appeal process allows you the right to have a review of how an unfavourable decision was made by the Department of Communities. Applying For Priority Housing Assistance Housing applicants with an urgent housing need may apply for priority assistance. Applying for Rental Accommodation This booklet explains who is eligible for assistance and what documents are needed to apply for public housing. Asbestos Awareness - Information for Fire Safety Installers Safety tips for fire safety installers working in environments with Asbestos Containing Materials Asbestos Awareness - Information for Plumbers Safety tips for plumbers working in environments with Asbestos Containing Materials Asbestos Awareness - Information for the Construction Industry Safety tips for the construction industry when working in environments with Asbestos Containing Materials Asbestos Regulator and Information Sources Bond Assistance Loan Scheme The Housing Authority offers an interest-free loan to help people obtain accommodation in the private rental market. Community Housing Brochure The Community Housing Brochure provides information regarding an alternative rental option Customer Feedback The Housing Authority is committed to delivering a high quality of customer care through friendly, courteous, fair and efficient service. Dealing with Disruptive Behaviour The Housing Authority is committed to ensure tenants meet their obligations under the Residential Tenancies Act 1987. Debt Discount Scheme Brochure The Debt Discount Scheme (the Scheme) is available for previous or current tenants paying back debts related to a previous Department of Communities tenancy. Family and Domestic Violence The Housing Authority has a Family and Domestic Violence Policy to assist affected clients. If you believe you meet the criteria for assistance under this policy you can request a priority interview. Help is Available - Albany and Mount Barker A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Armadale, Cannington, Gosnells and Victoria Park A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Broome, Derby and Fitzroy Crossing A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Bunbury A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Busselton and Manjimup A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Carnarvon, Cue, Meekatharra and Mount Magnet A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - CBD, Joondalup and Mirrabooka A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Fremantle, Kwinana, Mandurah and Rockingham A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Geraldton A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Gnowangerup and Katanning A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Goldfields and Esperance A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Halls Creek, Kununurra and Wyndham A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Midland A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Northam, Merredin, Moora and Narrogin A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Help is Available - Pilbara A list of local and state-wide support services including advocacy, counselling and emergency relief in your area. Housing options for people with disabilities The Department offers a range of housing options to help people with disabilities access appropriate and affordable housing. How to Care For Your Room Heater Brochure If you have a gas room heater that has been supplied by the Housing Authority there are a few operating, cleaning and safety tips you should be aware of. Maintenance Provides information on the Housing Authority maintenance service, including reporting maintenance, and after-hours and emergency maintenance. Managing_Disruptive_Behaviour To achieve the best outcome against disruptive behaviour, it’s important to report issues to the appropriate place. Moving In Please read this fact sheet carefully to ensure you are fully aware of your rights and your responsibilities when moving into a Housing Authority property. Offer of Rental Accommodation It is important for you to read this brochure when you are considering a property offered from the Housing Authority. Preventing Dampness and Mould Dampness and mould can occur in any part of the home but they are most common in “wet” areas such as kitchens, bathrooms and laundries. This information will tell you how to keep your home free of the problem. Which Zone Is For You? Provides assistance in choosing your rental location.