Department of Mines, Industry Regulation and Safety

Consumer Protection

Consumer Protection promotes fair trading and the protection of consumers’ rights, including the rights of tenants under the Residential Tenancies Act 1987.

If you have questions about your tenancy, including the obligations of your landlord and your rights as a tenant, information is available from the Consumer Protection website.

If you need further information or have a problem with your landlord that you are unable to resolve, you can also contact the Department of Mines, Industry Regulation and Safety call centre on 1300 30 40 54 (or the National Relay Service on 13 36 77 for the hearing impaired).